Returns & Exchanges
At Ritual, we believe in the perfect fit and offer a seamless 30-day return policy for all unworn apparel in its original condition. If your selection doesn't align with your style, we're here to help you find the right replacement or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from wear, scents, or alterations.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of arrival.